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I’m actually really surprised that Valve is loosening up on this one. They usually play hardball when it comes to refunding a game past the 2 hour mark.
They make exceptions when a game has major issues or implements some significant change that dramatically alters the availability of the product. No Man’s Sky, Starfield, and Cyberpunk 2077 all could be refunded outside the 2 hour window - at least for some people. And of course everyone who bought The Day Before was refunded entirely.
I expect they’ll be allowing refunds for anyone in a country where PSN does not operate at a minimum. It’s really hard to argue that the game is still playable when the required service is not available in your home country.
The scuttlebutt is that they don’t get to make that decision because the PSN mandate is a part of the contract they signed with Sony.