• Neshura@bookwormstory.social
    link
    fedilink
    English
    arrow-up
    0
    ·
    10 months ago

    Then message support that the situation of the game changed and you are now unable to play it after an update. Unless you are in a lawless country that eill essentially force their hand in giving you a refund

    • Nate Cox@programming.dev
      link
      fedilink
      English
      arrow-up
      0
      ·
      10 months ago

      Yeah I’m not sure where you’re getting this from. Digital “ownership” has always been a hot mess, because you purchase the right to play the game on the publishers terms.

      Ethically Steam should provide a refund, legally I can’t find any evidence that they are compelled to.

      • NuXCOM_90Percent@lemmy.zip
        link
        fedilink
        arrow-up
        0
        ·
        10 months ago

        They are not compelled to but Valve have generally been really good about providing refunds, even outside of the “contractual” window, if you point out there is a good reason.

        I got a refund for mordhau with like 30 hours in by just linking to the pc gamer (?) article about the rampant anti-semitism and racism and “I would rather not give money to literal nazis”.