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Joined 1 year ago
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Cake day: June 12th, 2023

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  • This guy was only saved because he saved the screenshots.

    This may seem like overkill, but whenever I’m dealing with customer service for a significant financial concern, I always take detailed notes: time, date, name, what was discussed, and screenshots when relevant.

    Just a few years ago a large appliance company tried to dick me around on a faulty product that was several thousand dollars.

    It took weeks of back and forth, but when I was able to make contact with a layer of management just outside and above their customer service channel with my very long and detailed log of their bullshit, they authorized a check the next day.