After learning about this:
I just started looking for any other option of secure email service provider.
Based on this statement it looks like they were compelled by the courts:
They also provided an update:
So it sounds like they had their hand forced in that instance to provide the data and got a court ruling that allows them in the future to not retain that data. I would trust them.
it sounds like they had their hand forced
This is how they try to portray it after their choice to comply. Fully.
They also said in the clarification thingy:
The identity and location of the activist was already known to the French authorities…
It’s only by them I heard this claim. Proton gave the IP address, person got arrested is the story I know and it’s the one presented in the euronews article.
…(they had already been evicted once before for squatting, and the nature of squatting means that their location is known).
What a weird statement to make to justify giving up an IP address. Actually, I find it weird in all contexts.
So sure you do you. I totally don’t trust them.
Proton gave the IP address, person got arrested is the story I know and it’s the one presented in the euronews article
The euro news article also links the French source and they say that a lot of the work was analyzing photos on Instagram
What a weird statement to make to justify giving up an IP address
Cmon… It’s a sentence linked to the next one. They are not using that as a way to justify anything, they just explained how ip was “enough”.
I totally don’t trust them.
Not that you would need trust. Just use tor or a vpn if you need to hide ip while doing stuff you know police is interested in…
I wonder which email provider you are using right now after being so confindent :P
Cmon… It’s a sentence linked to the next one. They are not using that as a way to justify anything, they just explained…
This is precisely the reason why I used both quotes. For me, their “explanation” is pure nonsense. Even more so due to their claim latter on in this same text, saying that:
we are activists, too.
On your question on which email provider I’m using, I could say that my activity does not demand precautions like VPN but there are some providers that I don’t use. Proton is one of them, because they promised to users and delivered for police. And what did they have to say on their promises?
We will be making updates to our website to better clarify Proton Mail’s obligations in cases of criminal prosecution and we apologize if this was not clear.
This sounds to me like “sorry for making false promises, we just wanted our statement to sound cool enough to convince you to use our services”.
For me, their “explanation” is pure nonsense
It’s badly written imo. There are 2 implicit informations:
- proton couldn’t give them anything else
- the ip was not used to track them anyway (yes it’s cringe to say but i mean I’m not Andy Chen nor the people who proof checked the post lol)
there are some providers that I don’t use
Ye, I’m asking to know which provider you use that does not comply with local law
sorry for making false promises
Promises were never false. They did not track ip and they don’t. They had to start for that specific user after the order…
It’s more like “we didn’t add extra clauses to our statements to make it clearer from start that bla bla bla”.
Marketing can be useful for a lot of reasons but it should never take the place of education. And vice versa.
Promises were never false. They did not track ip and they don’t. They had to start for that specific user after the order…
That’s the definition of a false promise.
Will this make them stop spamming me for likes and referrals even though I’m a paying customer? Maybe they can even offer me that 6TB storage tier that I’ve been willing to pay for but only happens to people who spread the gospel and bring in referrals.
The tone around this company is too preachy and evangelical compared to other paid services.
Are you sure you can’t opt out? The only stuff they send me is product news because I haven’t unsubscribed from that mailing list
Great catch. It seems that since the last time I’ve turned off email subscriptions, they’ve added three more at the bottom: Drive, Pass, and VPN to individually deselect. So it’s opt-in until I manually opt out. Additionally, this is inaccessible from the mobile or desktop app and I’m not sure it will turn off the top right advertising banner that shows up sometimes.
